WEBSITE TERMS & CONDITIONS
Last Updated: 8 July 2026
Welcome to the Capital Solid Surface website.
By accessing or using this website, you agree to be bound by these Website Terms & Conditions (“Terms”). If you do not agree with these Terms, please do not use this website.
ABOUT US
This website is owned and operated by:
Capital Solid Surface Pty Ltd
3/184 Gilmore Road
Queanbeyan West NSW 2620
Phone: (02) 6299 6420
Email: info@capitalsolidsurface.com.au
WEBSITE INFORMATION
We make every reasonable effort to ensure the information published on this website is accurate and up to date.
However, all information provided is of a general nature only and should not be relied upon as professional, engineering, structural, plumbing, construction or design advice.
Specifications, dimensions, colours, product availability, services, pricing, technical information and images may change without notice.
While we take reasonable care to ensure the accuracy of our website, typographical errors, pricing errors, specification errors or omissions may occasionally occur. We reserve the right to correct these at any time without prior notice.
REQUEST A QUOTE
Our website includes a Request a Quote feature to allow prospective customers to enquire about products and services.
Submitting a quote request does not create a contract between you and Capital Solid Surface.
All quotations are:
- Subject to review of the information provided.
- Based on the information available at the time.
- Subject to site inspection where required.
- Subject to material availability.
- Subject to confirmation of final measurements and specifications where applicable.
- Valid only for the period stated on the quotation.
A contract is only formed once a written quotation has been accepted by both parties and any required deposit has been received.
SHOWROOM APPOINTMENTS
Our website allows visitors to request or book showroom appointments for consultations.
Appointments are intended to provide general product information, discuss project requirements and assist with material and design selections. A showroom appointment does not create a contract or guarantee the supply of products or services.
We ask that appointments be attended on time. If you are unable to attend, we appreciate as much notice as possible so the appointment can be rescheduled.
While we make every effort to honour scheduled appointments, Capital Solid Surface reserves the right to reschedule or cancel appointments where reasonably necessary due to unforeseen circumstances. Where possible, we will provide reasonable notice and arrange an alternative appointment time.
Advice provided during a showroom consultation is based on the information available at the time and may change following site inspection, final measurements, engineering requirements or further project discussions.
SHOWROOM DISPLAYS & SAMPLES
Products, displays and material samples shown in our showroom or on this website are intended to assist with product selection.
Colours, finishes and textures may vary slightly between samples and the final manufactured product due to manufacturing tolerances, lighting conditions and normal material variation.
Where possible, we recommend viewing physical samples before making final colour selections.
PRODUCTS, COLOURS & MATERIAL VARIATION
Photographs displayed throughout this website showcase previous projects completed by Capital Solid Surface and are intended to demonstrate the quality and style of our work.
Some images on this website may include artist impressions, concept images, digital renderings or AI-assisted visualisations. These images are provided for illustrative purposes only and may not represent completed projects or actual installations.
Due to differences in lighting, photography, screen settings and manufacturing variations, colours and finishes shown on this website should be considered indicative only.
Unless otherwise stated, all project photography displayed on this website remains the property of Capital Solid Surface Pty Ltd and may not be copied, reproduced or used without our prior written permission.
DRAWINGS & UPLOADED FILES
When you submit drawings, plans, photographs, DXF files or other documents through our website, you confirm that:
- You own the material or have permission to provide it.
- The information provided is accurate to the best of your knowledge.
- Capital Solid Surface may use the information solely for preparing quotations and completing your project.
Ownership of your original project drawings and documents remains with you unless otherwise agreed.
INTELLECTUAL PROPERTY
Unless otherwise stated, all content on this website is the intellectual property of Capital Solid Surface Pty Ltd.
This includes, but is not limited to:
- Business name
- Logo
- Branding
- Text
- Graphics
- Icons
- Photographs
- Project images
- Drawings
- Documents
- Downloads
- Website design and layout
You may access and print material from this website for your own personal or internal business reference only.
You must not reproduce, modify, publish, distribute, copy, scrape, republish or commercially exploit any website content without our prior written permission.
USER CONDUCT
When using this website, you agree not to:
- Submit false or misleading information.
- Upload malicious software, viruses or harmful code.
- Attempt unauthorised access to our systems or servers.
- Interfere with the operation or security of the website.
- Misuse our enquiry forms or booking systems.
- Use automated tools to scrape, harvest or copy website content.
- Use this website for any unlawful purpose.
We reserve the right to restrict or terminate access where these Terms are breached.
SOCIAL MEDIA
Our website may contain links to our social media pages or allow visitors to share content through social media platforms.
Any interaction with Capital Solid Surface through social media is also subject to the terms, conditions and privacy policies of the relevant platform.
We reserve the right to remove comments or content from our social media pages that are abusive, offensive, defamatory, misleading, unlawful, constitute spam or are otherwise inappropriate.
For enquiries relating to quotations, projects or customer service, we recommend contacting us through our official enquiry channels rather than social media.
THIRD PARTY LINKS
This website may contain links to third-party websites for your convenience.
Capital Solid Surface does not control or endorse those websites and accepts no responsibility for their content, availability or privacy practices.
WEBSITE AVAILABILITY & SECURITY
While we aim to keep our website available at all times, uninterrupted access cannot be guaranteed.
We may suspend, modify, update or remove parts of this website without notice.
Although we take reasonable measures to protect our website, we cannot guarantee that it will always be free from viruses, malware or other harmful components. Users should take appropriate precautions when accessing any website on the internet.
CONFIDENTIAL INFORMATION
Unless specifically requested by us, please do not submit confidential, commercially sensitive or proprietary information through this website.
Information submitted through our enquiry forms or Request a Quote feature should be limited to what is reasonably necessary for us to assess your enquiry.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Capital Solid Surface excludes all liability for any loss, damage or expense arising from:
- Use of this website.
- Reliance on information published on this website.
- Errors or omissions.
- Temporary interruption or unavailability of the website.
- Viruses, malware or other harmful software beyond our reasonable control.
Nothing in these Terms excludes, restricts or modifies any rights or guarantees that cannot lawfully be excluded under the Australian Consumer Law.
AUSTRALIAN CONSUMER LAW
Nothing in these Website Terms & Conditions limits or excludes any rights you may have under the Australian Consumer Law or any other applicable legislation.
Where legislation implies guarantees that cannot lawfully be excluded, our liability is limited to the maximum extent permitted by law.
PRIVACY
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store and protect your personal information.
CHANGES TO THESE TERMS
We may amend these Website Terms & Conditions from time to time.
The most current version will always be published on this website and will take effect from the date shown at the top of this page.
GOVERNING LAW
These Website Terms & Conditions are governed by the laws of New South Wales, Australia.
Any dispute relating to these Terms or the use of this website will be subject to the jurisdiction of the courts of New South Wales.
CONTACT US
If you have any questions regarding these Website Terms & Conditions, please contact us:
Capital Solid Surface Pty Ltd
3/184 Gilmore Road
Queanbeyan West NSW 2620
Phone: (02) 6299 6420
Email: info@capitalsolidsurface.com.au